Terms of Service

By accessing or using the KORA platform ("Service"), operated by KORA ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

KORA is a cloud cost optimization platform that provides cost visibility, analysis, recommendations, and anomaly detection for cloud infrastructure. The Service connects to your cloud provider accounts via read-only access to analyze spending patterns and suggest optimizations.

To use the Service, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to:

• Provide accurate and complete registration information
• Maintain and promptly update your account information
• Notify us immediately of any unauthorized use of your account
• Not share your account credentials with third parties

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
• Attempt to gain unauthorized access to the Service, other accounts, or any related systems or networks
• Interfere with or disrupt the integrity or performance of the Service
• Reverse engineer, decompile, or disassemble any portion of the Service
• Use the Service to transmit any malicious code, viruses, or harmful data
• Resell, sublicense, or redistribute the Service without our prior written consent

The Service requires read-only access to your cloud provider accounts (e.g., AWS) to function. By connecting your cloud accounts, you:

• Authorize us to access your cloud billing and usage data via cross-account IAM roles or equivalent mechanisms
• Confirm that you have the authority to grant such access
• Understand that we access only billing, cost, and resource metadata — we do not access your application data, databases, or stored files

You may revoke access at any time by removing the IAM role or disconnecting your account through the Service.

You retain all rights to your data. We do not claim ownership of any data you provide or that we collect through the Service. We use your data solely to provide, maintain, and improve the Service as described in our Privacy Policy.

We may use anonymized, aggregated data that does not identify you or your organization for analytics, benchmarking, and improving the Service.

The Service, including its software, design, features, content, and documentation, is owned by us and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand features.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms.

Certain features of the Service may require payment. Fees are described on our pricing page. Unless otherwise stated:

• Fees are quoted in US dollars and are exclusive of taxes
• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by applicable law
• We reserve the right to change pricing with 30 days' notice

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service is provided "as is" and we may perform maintenance, updates, or experience outages that temporarily affect availability.

We will make commercially reasonable efforts to provide at least 99.9% uptime for paid plans, measured on a monthly basis.

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of the Service.

Our total aggregate liability for all claims related to the Service shall not exceed the amounts paid by you to us during the twelve (12) months preceding the claim.

The recommendations provided by the Service are informational only. You are solely responsible for any changes made to your cloud infrastructure based on our recommendations.

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be error-free, that cost savings estimates will be accurate, or that recommendations will achieve specific results.

You agree to indemnify and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

Either party may terminate the account at any time. You may cancel your account through the Service settings or by contacting us. We may suspend or terminate your access if you violate these Terms.

Upon termination:

• Your right to access the Service will cease immediately
• We will delete your data within 30 days, unless retention is required by law
• You may request an export of your data prior to termination

We may update these Terms from time to time. We will notify you of material changes by email or through the Service at least 30 days before they take effect. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

These Terms shall be governed by and construed in accordance with the laws of Finland, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Helsinki, Finland.

If you have questions about these Terms, please contact us at legal@king-advisors.com.